Not long ago, I was at home when I got a call from some Internet outfit that asked if I had annoying pop-ups on my computer. The outfit said that they represented apple (which they didn’t) and subsequently asked if I wanted the pop-ups removed. To make a long story short, I granted them access to my computer while I was observing (wrong move!) First the technician informed me I had the bleeding-heart virus that was impossible to remove without their special software (hah!) (which I may have, but I doubt it) and went on to offer me a virus clean up and security program for $399.00! Next, I told them that I did not have the money and would get back in one day. I turned the internet off on my laptop and eliminated every new and unnecessary program I could. Then I used the MacKeeper program, which I had already installed to do a virus scan, and removed questionable files. I noticed that there was an internet security option that I had never enabled, so I enabled it, encrypted my files with the same $50.00 program and then went back online. At this point, I had removed all of the questionable programs, which was represented as impossible by the technician, performed a virus scan and put the Mac laptop back online. I also blocked the technician’s phone number and removed the remote pc software. I never heard from them again and I repaired the computer myself with the $50.00 security and cleanup program, in less than 30 minutes,I had initially installed with the laptop. There is a lesson to be learned here. Even Macs are vulnerable to fraud or phishing schemes, you do not need to spend $399.00 for security and no-one ever needs to remotely control your computer or know your credit card numbers. I cancelled my credit cards and had renewals mailed to me. Please don’t be naive like I was and take common sense measures to protect your computer. Well, I really feel native, but fortunately, I never paid the $399.00 or lost any money due to fraud or scam artists. Apparently even the Mac computer is vulnerable. I’m lucky that nothing bad actually occurred. Please don’t make the mistake I did and enable internet security when you are setting up your system.
Stay Safe! IslandPhil